What can you expect from us?
We do our very best to make your holiday an unforgettable one. We try to give you the best service we can. We are there for you during your stay, from the time you make a booking till the day we sent you the final letter and damage deposit. We reply e-mails if possible within 24 hours. We constantly try to improve our services and use the experience we receive with every booking and input from you. If you have any questions we always are there for you. We rent second homes directly from the owners and we work closely together with the owners. Every owner is free to keep his own conditions for the rent and of cause you will find these conditions on the page accordingly.
On this page you will find the conditions for all renting contracts.
We offer every rent at the lowest price possible:
We offer all second homes at the lowest price on the internet. If you find the same apartment in the same week at a lower price on the internet we refund you the difference immediately. This guarantee is for the normal rental price per week or per day but not for promotions and other specials.
Key handling:
We take care of all key handling and the cleaning. No other parties are involved during your booking.
Booking:
- You have chosen one of our renting places on our website and you have read the conditions.
- When we receive a demand for a booking we sent you a specified bookings form and invoice by e-mail.
- We ask you to sign this bookings form and return it within one week by e-mail (scan), mail, or fax.
- We ask you to send us a copy of your passport as well.
- You pay 25% of the invoice in our bank account within one week. Please no cheques.
- Then the booking is confirmed and it shows your agreement on all conditions.
- The last payment is due one month before your arrival date. We ask you to be sure it is in our bank account before that date.
Please no cheques. - We guarantee that the total amount is in depot during the time of your booking.
- We do not hand over any key before all papers are received and all payments has been transferred in our bank account.
- In our invoice you find the fee for the cleaning, damage deposit and tourist tax.
- You will be welcomed in a clean house. All the beds are made. You find towels, tea-towel and so on in the apartment.
- We ask you to bring beach towels yourself.
Little child´s bed:
We offer you to rent a children´s cot during your stay in one of our apartments.
It is a luxury cot, with a mattress and a service area. It also has a place to store your needs.
It is made for children up to one year old or a maximum of 15 Kgs.
We rent you this service for only € 4, 00 per day. We ask you to bring the sheets and blanket for it yourself.
If you make a booking you can ask for this bed. If available you will have the bed on your arrival date.
During your stay:
- After the final payment has been received you will receive an e-mail with the latest news as well as the route.
- On your arrival day we welcome you, show you around in your house and in the residence.
- During your stay in one of our accommodations we are there for you during our opening hours.
- On your departure day we say goodbye to you and check your accommodation.
- After your stay the accommodation will be cleaned.
- On your arrival the beds are made and towels are there for you.
- If you stay longer than one week in your accommodation it is possible to ask for an extra cleaning.
This cleaning will take place while you enjoy the life on the Cote d´Azur. - We will bring the laundry later if needed.
- You make a reservation for this extra cleaning a few days before.
- On departure day you are asked to strip the beds and leave all laundry in the bathroom.
You are asked to leave the accommodation neat. - All tables and chairs are back as you found them, cushions and sunshades you can leave in the accommodation (not outside).
- The dishwasher and washing machine are left empty.
The amount you paid for the cleaning has been calculated on these points. If you do not help us we can charge you for the extra hours we have to make and balance this with your damage deposit.
After your stay:
- After your stay we do a final check and clean the accommodation.
- If we find some damage we contact the owner how to handle. We repair the damage.
- After everything is cleaned and checked we refund you the damage deposit you have paid us.
- We pay it back on the account you filled in on the bookings form.
- Is there is damage we balance it with the damage deposit.
- If the damage amount is more than the damage deposit you are asked to pay the difference.
- If you refuse we do not hesitate to inform our legal advisor.
Cancellation and guarantee:
- We guarantee the full amount you paid will be in deposit as long as the final balance has not been settled.
- If you have to cancel the booking longer than one month before the arrival date we charge you with 50% handling fees.
- If you have to cancel the booking less than one month before the arrival date we charge you with 100% handling fees.
- If Holiday in Antibes is not able to fulfil the agreement, Holiday in Antibes has the right to change the agreement. For instance in the case of the disease of the owner, selling or damage to the property, cases of circumstances beyond one's control and / or cases of war, strike, disasters, or extreme weather conditions. Holiday in Antibes will then try to find an equal holiday home in price, or repay the total amount of already paid terms and damage deposit. Holiday in Antibes will take no responsibility for any damage.
